Dear customer
We appreciate your interest in our products. At Cool Kitten, we strive to provide products of the highest quality and exceptional services. Since the COVID-19 pandemic, we’ve learned many new things and have also made improvements in other areas. As a result, we’ve made the decision to not accept exchanges or returns of products.
We understand that comfort and trust are essential when making online purchases. Despite not offering exchanges or returns, we are committed to ensuring that each product we send out meets our rigorous quality standards. Before making your purchase, we invite you to carefully review the product descriptions and images to ensure that it meets your expectations.
If you have any questions or concerns about a specific product, we are here to assist you. Our customer service team is available to provide you with additional information, address your doubts, and offer assistance at all times.
We appreciate your understanding and look forward to continuing to serve you with exceptional products and guaranteed satisfaction in the future.
Thank you for choosing Cool Kitten!
Sincerely,
The Cool Kitten Team 😺
